Privacy Policy

Last updated: 2026-04-06

Introduction

Grove Spark Electrical Services ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request a quote, or otherwise interact with us. This may include your name, email address, phone number, and service address. We also collect non-personal information through standard web server logs, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to provide, operate, and maintain our services, respond to your inquiries and requests, send you service-related communications, improve our website and customer experience, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as necessary to provide our services, comply with the law, or protect our rights. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to have your browser refuse cookies, but some features of our website may not function properly as a result. We do not use cookies to collect personally identifiable information without your knowledge.

Third-Party Links

Our website may contain links to third-party websites including Google Maps, social media platforms, and other services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of inaccurate information, make a complaint about our handling of your personal information, and opt out of direct marketing communications.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Grove Spark Electrical Services
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Email: service@grovespark.com.au
Website: https://www.grovespark.com.au/electrician-sydney/north-shore/st-ives/

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date. We encourage you to review this policy periodically.